Privacy Policy

This Privacy Policy explains how CreateStackAI, operated by Sunshing Network Limited Pte.Ltd., handles information when users visit the website, create an account, purchase a plan, or use AI creation features.

Information We Collect

We may collect account information, contact details, billing and subscription records, usage activity, prompts, uploaded files, generated outputs, support messages, device information, cookies, and analytics data required to operate and improve the service.

How We Use Information

We use information to provide CreateStackAI features, process payments, manage credits and subscriptions, protect accounts, respond to support requests, improve product quality, prevent abuse, and meet legal or compliance obligations.

AI Processing

When users submit prompts, files, images, audio, or other content to AI tools, that content may be processed by CreateStackAI systems and third-party AI infrastructure providers only as needed to deliver the requested feature.

Cookies and Analytics

CreateStackAI may use cookies and similar technologies for login sessions, security, preference storage, analytics, and product performance measurement.

Data Retention and Requests

We retain information for as long as needed to provide the service, comply with legal requirements, resolve disputes, and enforce agreements. Users may contact us to request access, correction, or deletion of personal information where applicable.

Company Information

  • Company full name: Sunshing Network Limited Pte.Ltd.
  • Country/Region: Singapore
  • Registered address: 12 WOODLANDS SQUARE #15-78 WOODS SQUARE SINGAPORE (737715)
  • Contact person: jimmy lee
  • Email: jimmylee@sunshingnetwork.com
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